1. Introduction

JDF Immigration (“JDF Immigration,” “we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of individuals who visit our website, enquire about our services, or engage us for immigration consulting services.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information.

We handle personal information in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA), where applicable, and other relevant privacy laws.

By submitting information through our website, online forms, or social media advertisements, you acknowledge the information practices described in this policy. Where required, we obtain your consent.
 

2. Information We Collect

Depending on the services requested, JDF Immigration may collect the following information:

Personal and contact information

• Full name

• Email address

• Telephone number

• Country of residence

• Country of citizenship

• Date of birth or age range

Immigration-related information

• Immigration status

• Travel history

• Educational background

• Employment history

• Work experience

• Immigration program eligibility information

• Information relevant to visa, study permit, work permit, permanent residence, or other immigration applications

Supporting documents

When necessary for an agreed service, we may request passports, identification documents, employment records, educational credentials, financial information, or other documents required for immigration applications.

Website and online information

Depending on the technologies used on our website, we may collect technical information such as IP addresses, browser types, website usage information, and cookie data.

We limit our collection to information reasonably necessary for identified purposes.
 

3. How We Collect Personal Information

We may collect personal information when you:

• Visit www.jdfImmigration.com.

• Complete an enquiry or consultation form.

• Submit a Facebook or Instagram lead form.

• Contact us by email, telephone, or social media.

• Request an immigration eligibility assessment.

• Book a consultation.

• Retain JDF Immigration for immigration consulting services.

• Submit documents or information related to an immigration application.

We may also receive information from third parties where authorized by you or otherwise permitted by law.
 

4. How We Use Your Information

JDF Immigration collects and uses personal information for legitimate business and immigration consulting purposes, including:

1. Responding to enquiries and consultation requests.

2. Conducting preliminary immigration eligibility assessments.

3. Providing information about Canadian immigration programs.

4. Preparing and submitting immigration applications when authorized.

5. Communicating with clients about their applications.

6. Scheduling consultations and providing professional services.

7. Processing payments and maintaining appropriate business records.

8. Complying with legal and professional obligations.

9. Improving our services and website.

10. Sending promotional communications where you have provided the required consent.

We do not use personal information for unrelated purposes without obtaining any additional consent required by law.
 

5. Facebook and Instagram Lead Forms

JDF Immigration uses Facebook and Instagram advertising to inform prospective clients about Canadian immigration programs, including International Experience Canada (IEC).

When you complete one of our lead forms, we may collect your name, email address, telephone number, citizenship, age range, and information about your immigration interests.

We use this information to:

• Contact you regarding your enquiry.

• Assess your preliminary eligibility for relevant immigration programs.

• Provide information about our services and consultation fees.

• Arrange consultations where requested.

• Assist with immigration applications if you subsequently retain our services.

Submitting a lead form does not establish a consultant-client relationship or guarantee eligibility, an invitation, or immigration approval.

Information submitted through Meta platforms is also subject to Meta's applicable privacy practices.
 

6. Consent

JDF Immigration obtains consent for the collection, use, and disclosure of personal information as required by applicable law.

Consent may be obtained through online forms, written agreements, electronic communications, or other appropriate methods.

You may withdraw consent for certain uses of your information by contacting us, subject to legal, contractual, and professional obligations.

Withdrawing consent may affect our ability to provide certain services.
 

7. Disclosure of Personal Information

JDF Immigration does not sell clients' personal information.

We may disclose personal information where necessary to:

• Immigration, Refugees and Citizenship Canada (IRCC) and other relevant government authorities when authorized.

• Service providers assisting with website hosting, communications, document management, payment processing, or other business operations.

• Professional advisers where appropriate.

• Other parties with your consent.

• Law enforcement or regulatory authorities where disclosure is required or permitted by law.

We take reasonable steps to ensure that service providers handling personal information maintain appropriate confidentiality and security protections.

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8. Data Security

JDF Immigration is committed to protecting personal information against unauthorized access, disclosure, alteration, loss, or misuse.

We use administrative, technical, and organizational safeguards appropriate to the sensitivity of the information we handle.

Access to personal information is limited to individuals who require it for legitimate business or professional purposes.

Although we take reasonable precautions, no electronic transmission or storage system can be guaranteed completely secure.

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9. Retention of Personal Information

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected or to comply with applicable legal, regulatory, and professional recordkeeping obligations.

When information is no longer required, we take appropriate steps to securely delete, destroy, or anonymize it.

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10. Cookies and Website Analytics

Our website may use cookies or similar technologies to improve functionality, understand website traffic, and evaluate advertising effectiveness.

Where applicable, these technologies may involve third-party services such as website analytics or advertising platforms.

Visitors may manage cookies through their browser settings or through any consent controls provided on our website.

We will provide additional information or obtain consent where required by applicable law.

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11. International Data Transfers

Some service providers used by JDF Immigration may process or store information outside Canada.

Where personal information is transferred internationally, it may be subject to the laws of the jurisdiction in which it is processed.

We take reasonable steps to ensure appropriate safeguards are maintained when engaging service providers.

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12. Access, Correction, and Deletion Requests

You may contact JDF Immigration to request:

• Access to personal information we hold about you.

• Correction of inaccurate or incomplete information.

• Withdrawal of consent, where applicable.

• Deletion of information, subject to legal and professional retention requirements.

• Information about how your personal information is handled.

We will respond to requests in accordance with applicable privacy laws.

We may need to verify your identity before processing certain requests.

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13. Marketing Communications

JDF Immigration may send information about immigration programs, consultations, and professional services where permitted by law.

Where consent is required for promotional communications, we will obtain it.

You may unsubscribe from marketing emails or request that promotional communications stop at any time.

Unsubscribing from marketing communications will not prevent us from sending necessary communications relating to services you have requested.

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14. Third-Party Websites

Our website and advertisements may contain links to third-party websites, including government immigration websites, Facebook, Instagram, and other external services.

JDF Immigration is not responsible for the privacy practices of third-party websites.

We encourage visitors to review the privacy policies of external websites before submitting personal information.

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15. Children's Privacy

Our website and general advertising are intended for adults seeking immigration information or services.

We do not knowingly collect personal information directly from children through our general marketing lead forms.

Where information about minors is necessary for immigration services, we will obtain appropriate authorization from a parent, guardian, or other legally authorized individual.

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16. Changes to This Privacy Policy

JDF Immigration may update this Privacy Policy periodically to reflect changes in our business operations, privacy practices, or applicable legal requirements.

The updated policy will be published on our website with a revised effective date.